Cowboy Kennels - San Antonio Dog Kennels
5207 McCullough - San Antonio, Texas - 78212
210.822.1166    210.822.0811 (fax)

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Helpful Hints

At Cowboy Kennels we have compiled a list of helpful hints when boarding your pet with us.

Bring treats for their afternoon snack. (If you do not normally give treats, this will help make their boarding a nicer experience.). We sell Hills Science diet treats for puppies, adults, and adult light.

Tour several kennels before boarding anywhere and ask the staff questions about the care your dog or cat will receive.

We offer tours at any time of the day. (If you plan to tour early in the morning, be prepared to experience some wild craziness because the dogs are excited due to being fed and having their outside time.

Make sure their vaccines are current at least 2 weeks prior to entering our facility. Trying to do last minute vaccines and trips to the veterinarian adds stress to the boarding experience, even for the calmest of animals.

First time boarder--
If your companion is a first time boarder tell us so we can make sure they are adjusting well and monitor them closely.

Sign your pet up for an extra playtime the first full day to make their boarding experience a better transition if you are concerned about your pet not receiving enough attention.

Try boarding for just one night to see how they do away from their home prior to boarding them for consecutive evenings.

Bring a blanket or towel to place on the bed provided for your pet in order to offer them a familiar scent & added comfort.

You are welcome to call us or email us to see how your pet is doing. This will help give you peace of mind about your pet's well being.

All dogs go outside twice a day for playtimes . Our yards are crushed granite, so expect your dog to be dirty when it rains.

To ensure your pet goes home clean and pleasant smelling, sign them up for a bath or groom on the day they go home.

For major holidays we do require a credit card deposit to be file and a strict 72 hour cancellation policy is enforced. We will charge $50.00 as a non-refundable deposit fee if cancellation notice is not made or owner does not show up for boarding. There is a range from 3 to 8 days that this policy is in effect, which includes the following holidays, but is not limited to: New Year's, Spring Break, Easter, 4th of July, Labor Day, Thanksgiving, and Christmas. These dates do fill up quickly, so make your reservations as soon as possible.

Cowboy Kennels - 5207 McCullough - San Antonio, Texas - 78212
210.822.1166    210.822.0811 (fax)
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